Patience
Female, 27-35 years old
International student, African (Nigeria, Somalia)
Mature student with children – BUSY!
Less comfort and experience with technology
Commutes long distances possibly using public transit
Student profile:
- looking for more confidence with their school work
- understand how to be successful at their assignments or just complete their assignments, what does the teacher want from me?
- needs “just-in-time” access to the material
- willing to put in the time to do the work
- want something to take away with them, step-by-step instructions
- basics are unfamiliar (not only research but also how to use Word)
- citation is alien, often have a lack of understanding about academic honesty (lack of time and confidence may be the cause)
- likes to watch videos but also needs a takeaway
- may not have done online learning in the past
- will likely work in computer labs or the public library, can’t get any work done at home!
Our initial ideas:
- chunking material might be more useful
- step-by-step printable instructions for everything
- links to how-to’s for Word (videos, templates or print instructions)
- links to specific citation help (nursing libguide)
- tie into an assignment (need to get sample assignments)
- wants to be guided through the lesson, linear tutorial might be best
Chad
Male, early 20s
Domestic student
Has free time – no kids, might have part-time job
Has some undergrad
Very comfortable with technology
Commuter, short distance, drives (or might live in res)
Student profile:
- impatient researcher, short attention span, has searching strategies/habits already, and may be unwilling to change them
- unlikely to seek out help from the library, but may be willing to learn online, has likely done online learning in the past
- wants to be in control
- sense of superiority – might underestimate the workload at college
- likes to watch videos, will not print out handouts
- will use technology to his advantage – e.g. citation generator
- feels he deserves high grades, may put in the work if he knows he can’t get high grades
- “just-in-time” access to material
- will likely do work at home
Our initial ideas:
- will not want to go through a linear tutorial, will want to pick and choose his learning – we should create a quick way to access materials
- include info about making citation generators work better for you
Ashley
Female, late teens, early 20s
Domestic student
Has free time – no kids, might have part-time job
Just out of highschool, or may have some undergraduate or other school
Fairly comfortable with technology
Commuter, short distance, drives (or might live in res)
Student profile:
- doesn’t want to make the time investment in the BSCN just yet, want to do something practical, may go on to the BSCN later
- scared and overwhelmed with APA
- a loyal google searcher, teacher’s often complain about sources she uses
- limited database experience
- some experience with online learning
- might need assistance intepreting assignments
- likes to watch videos, will print stuff out
- willing to try stuff but may need some help as well
- she’s not afraid to ask for help
- social learner, likes to chat, discuss
- works on campus and at home
Our initial ideas:
- would appreciate more practical based materials
- may be better to have a scenario with some sort of emotion involved, making decisions for your patients, working through problem solving
- may not work through a long linear tutorial, shorter scenarios would work better
Image credits, all from Noun Project:
Top image and middle image – by Mete Eraydın, TR
Ashley image – By Gregor Črešnar
Chad, Patience, and Ashley 